Ngân hàng tnhh mtv public việt nam

 Ngân hàng tnhh mtv public việt nam

 WHISTLEBLOWING POLICY AND PROCEDURE

 

 1. OBJECTIVE

 

 The Bank is committed to ensure its business and operations are conducted in an ethical, moral and legal manner. In line with this commitment, the Bank is implementing the Public Bank Vietnam Limited (PBVN) Whistleblowing Policy and Procedure (WBP) to provide an avenue for all staff, interns, consultants, contractors, vendors, suppliers and/or customers to disclose any illegal, unethical, questionable practices or improper conduct committed or about to be committed within the Bank.  The complaints shall be treated in strict confidence and without risk of reprisal.

 

 2.  SCOPE OF REPORTING

 

 Any irregularity and improper conduct, including but NOT limited to the following:

 

 ·        Fraud or Dishonesty

 

 ·        Breaches of Policies, Procedures and applicable Laws and Regulations

 

 ·        Bribery, Corruption

 

 ·        Abuse of Power

 

 ·        Conflict of Interest

 

 ·        Theft or Embezzlement

 

 ·        Insider Trading

 

 ·        Misuse of Bank’s Property and Information

 

 ·        Harassment, Sexual Harassment and/or

 

 ·        Intimidation

 

 3.  REPORTING PROCEDURE

 

 3.1     To report any irregularity/misconduct committed or about to be committed (including any criminal offence), a whistleblower is required to provide the relevant details in the Disclosure Form and submit  to the Bank as guided under  Item 4 below.

 

 3.2   The whistleblower is responsible to ensure that the disclosure is made in good faith, free from malicious intent, and is not for personal gains.

 

 3.3   This procedure strictly prohibits frivolous and bogus complaints or disclosure for personal gains. This is also not a channel for taking up any personal grievances.

 

 3.4  If the subsequent investigation reveals that the disclosure was made with malicious intent, appropriate action can be taken against the whistleblower.

 

 4.  PROCEDURE FOR REPORTING IMPROPER CONDUCT

 

 4.1    To access the Disclosure Form via

 

 · PBVN website: Select “About Us” > Select “Corporate Governance” Icon > Select WBP Icon.

 

 ·For PBVN staff, Disclosure Form can be access via the Bank’s Internal Guidelines Database: \\192.168.0.28\HR Circular\Whistleblowing Policy and Procedure.

 

 4.2  The duly completed Disclosure Form is to be submitted via the following:

 

 · Via protected Email address at: PBVNALERT@publicbank.com.vn

 

    or

 

 · Submission of hardcopy report directly to the following:

 

 a. Internal Audit Department attention to Chief Internal Auditor of  PBVN or via Email address at: iadho@publicbank.com.vn. or

 

 b. Chief Controller if it involves Chief Internal Auditor via Email address at: cc@publicbank.com.vn

 

 All of the above are secured and protected channels accessible only by authorized personnel.

 

 5.   PROTECTION ACCORDED TO WHISTLEBLOWER

 

 5.1 The Bank will accord protection of confidentiality to the whistleblower to the extent reasonably consistent with the need to conduct an adequate investigation.

 

 5.2 The Bank will take all reasonable steps to protect the whistleblower against any discrimination, retaliation or harassment, corresponding to its internal policies and scope under its purview and jurisdiction.

 

 6.   WITHDRAWAL OF DISCLOSURE

 

 The whistleblower who wishes to withdraw his/her disclosure is required to write to PBVNALERT@publicbank.com.vn, together with supporting reason(s) for the withdrawal.  Notwithstanding such withdrawal, the Bank reserves the right to proceed with investigation on the matters arising from the disclosure.

  

  

  

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